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About Portland observer. (Portland, Or.) 1970-current | View Entire Issue (March 8, 2000)
ïh e 'jporthuxb (©bserUer March 8, 2000 -< Focus *£- Page 7 The Denny’s Story: How A Company In Crisis Resurrected Its Good Name In Print A n U n c o m m o n L ife By Steven Holmes John Wiley & Sons, Inc.; 2000 Steven A. Holmes pens a bold and incisive portrait o f Ronald Harmon Brown - Washington lawyer, campaign manager. Democratic National Committee chair, Secretary o f Commerce, and presidential king-maker. One o f the most intriguing and complex Americans o f the twentieth century. Brown understood A merica’s power and promise and mastered the art ofwinning in a world in transition. Through hard work, supreme confidence, innate charm, and raw political talent, Ron Brown was able to m ake his mark on the Democratic Party, on American politics, and on trade and foreign policy. This book recovers the lessons o f his life and reveals not only who he was, but how he arrived at the nexus o f power. Candid portrayals and rich details about key players in Brown’s career, including Vernon Jordan, Whitney Young, Jesse Jackson, Ted Kennedy, Mario Cuomo, Bill Bradleyn and Bill Clinton. In v e stig a te s B ro w n ’s ro le s as campaign manager for Jesse Jackson, as Democratic Party Chair in C linton’s first presidential campaign, and as head o f Com m erce, Travels Through Crime and Place Community Building as Crime Control TRAVELS CRIME and W illiam DeLeon-Granados * »i 9 Community Building as 4 Crime Contrai I • ! ' S S ir l By William Deleon-Granados Northeastern University Press; 1999 Community-based crime reduction programs are not as effective as they should be and often create tensions along class and racial lines, says William D eLeon-G ranados. He argues that current strategies remain rooted in a punitive criminal justice system and fail to address the heart o f the crim e problem. Instead, program s that use community power should focus on fostering informal social controls and indigenous problem solving. Going beyond traditional criminological and sociological research methods, DeLeon-Granados traveled across the United States to cities with model community-based programs to observe firsthand efforts to build community and control crime. He visited and lived with public officials and citizens to assess the various w ays o f establ ishing community - leadership, community policing, citizen mobilization, urban design and planning, and laws. DeLeon-Granados’s eloquent style combines people’s stories with the author’s reflections to provide a richly textured picture o f community building as a response to crime and social problems. Chai lenging current ideas, he proposes a new conceptual framework for crime control, asserting that problem-solving strategies must restore community strength and forge connections and shared values among citizens. By Jim Adamson John Wiley & Sons; 2000 Between 1993 and 1995, Denny's Restaurant paid out fifty-four million dollars in settlements to almost 300,000 customers who sued the company claiming racist practices. In 1998, Fortune magazine ranked Denny’s #2 on its list o f "The Best Companies for Asians, Blacks, and Hispanics.” How did Denny’s manage this astonishing turnaround in just three short years and transform itself from a company accused o f widespread discrimination to a celebrated model o f diversity? The answer, as told in this candid account by Jim Adamson, CEO o f Advantica, Denny’s parent company, provides a blueprint for how any company should respond if it finds itself in a similar crisis. Adamson also provides valuable guidelines on how to spot and w eed out discriminatory hiring and customer service practices before they turn into multimillion-dollar lawsuits and PR nightmares. TMAJ’s Barber & Beauty Salon 305 NE Wygant Portland, OR 97211 (503) 288-6530 Stylist Karen Dixon Barber Tracy Horsley